IT Services
Since our inception in 1996,
we have been continuously increasing our solutions set to our customers
without, however, losing focus on our core competencies.
Our business solutions aren't
mere piecing together computers' with software and using the Internet as
a backbone. Our solutions call for a complete integration of Technology,
Business Knowledge and the Ability to deliver/service the requirements
of customers/suppliers. This is the key philosophy behind our
solutions.
Our comprehensive range of
consulting services include:
Software Consulting
Practice (SCP) - We have
effectively applied Technology to business Knowledge and have the
Ability to deliver solutions that have far exceeded customer
expectations. We have delivered world-class e-Business Applications,
Multi-tier Client/Server Solutions, Legacy Applications and
Software/Data Migration solutions to our global customers.
Underlying our delivery capabilities is a
strong, proven and tested Software Development Methodology
– the D5TM Software
Development Methodology (DSDM).
Professional Services & Staff Augmentation Practice
(PSP) – We provide
our customers value-added IT services and on-site
consulting.
Onsite
Consulting
Many a times, our customers
are faced with the problem of requiring ‘extra hands’ for their mission
critical projects at a very
short notice. It is a well known fact that good people with requisite
qualifications are hard to come by. Not only this, recruitment is a time
consuming and cost-intensive process.
At Olympus, under our PSP
Business area, we have a continuous recruitment process. This enables us
to scale up to the manpower requirements of our customers within a very
short period of time. The
quality of our consultants are widely recognized in the IT industry.
This
has been made possible through a highly scalable recruitment
model.
Collaborative Solutions Practice (CSP) – Under this business area,
Olympus provides business solutions in collaboration with companies that
have proven products in their respective fields.
CRM/eCRM Solutions:
Companies across the world are increasingly realizing that
retaining customers is more challenging than acquiring new ones. Customers, on their part, are
becoming more and more demanding – wanting
services faster and through various communication channels. It is because of this that the
traditional CRM (in which phone was the primary mode of communication)
is fast giving way to e-CRM. The most challenging task for an
organization is to provide ‘one voice’ to the customers irrespective of the channel
through which they choose to communicate – e-mail, chat, phone, SMS
etc.
Kana Software
Inc: For companies wanting to
have communications with its customers over the Web, Olympus conceives,
designs and implements CRM /eCRM Solutions. We are ‘Advocate
partner’ of Kana Software Inc a leading eRM Solutions company
in the world. By virtue of this alliance
we are the marketing and implementation partner and a value added reseller of
the Kana range of products. Initially, our focus would be to
provide CRM consulting to
companies within India.
We have a well defined road
map for our CRM Implementations which has been evolved through the years
of experience of our consultants.
Content Management Solutions:
It is imperative to
have good content on the website/portal in order to create a sticky
site, that is, a site to which a web surfer would want to come back
again and again. Creating dynamic and personalized content that can have maximum eyeball retention
is a challenge that any company faces today.
Vignette
Corporation: We are Implementation Partners
of Vignette Corporation, a leading Content Management Software provider.
We provide Content Management Solutions to our customers through
Vignette suite of products.
Document Management Solutions:
Every company, over the years accumulates an enormous wealth of
knowledge/ information that is critical for successful operations and
success. In a normal scenario this wealth is fragmented, scattered and
difficult to access. It is very essential for knowledge to be at the
reach of every person in the organization so that it can be put to good
use.
Interspan
Inc: Olympus is the Sales
Implementation and Support Partner of Interspan Inc, for their product
docISØ™. docISØ™ is a document management
solution which helps companies comply with or exceed ISO 9000 and QS 9000 documentation
requirements. The system is used to create and organize a cross
referenced electronic library of ISO 9000 and QS 9000 quality manuals,
training manuals, forms, drawings and other related documents and
information created in any format. In addition, docISØ™ provides the capability
for companies to organize, manage, update, track, publish and distribute
their knowledge base into an integrated product
set.
Olympus Moves To New Facility RouteMap
